"Are you finding everything you need?"
I glanced over and saw his name tag said "Store Manager." I told him what I was trying to locate and he said, "That should be over here."
He took me to the area where the item is usually located and saw that they were out of that item at the moment. He apologized profusely and then asked if I would like them to special order it. They could have it by the next day and would call me so I could come pick it up.
I thanked him and declined, saying I could just purchase something else instead.
As I walked away, I tried to think of a time in which I have been in a grocery store in Switzerland and been asked if I needed help. I could not think of a single example.
God, I miss good customer service!